- Delivery time and location limits
Currently, THUAT PHAT supports nationwide delivery. We will deliver to customers within 15 – 22 working days from the date of receipt of the order depending on the delivery address provided by the customer. However, there are cases where delivery takes longer than a few working days, but only occurs in the following force majeure situations:
- https://www.thuatphat.shop/ staff could not contact the customer by phone so could not deliver the goods.
- The shipping address you provided is incorrect or difficult to find.
- The number of orders at https://www.thuatphat.shop/ has increased dramatically, causing order processing to be slow.
- The partner supplying goods to https://www.thuatphat.shop/ is slower than expected, causing the delivery to be delayed or the shipping partner to deliver the goods late.
In case of late delivery or receipt, please notify our customer service at 0333664089 or Email: mehetabelmarrapodi03@gmail.com for assistance.
- Shipping fee
Regarding shipping costs, THUAT PHAT offers free shipping for all orders nationwide.
When customers receive goods from https://www.thuatphat.shop/, if they encounter problems due to the shipping process, https://www.thuatphat.shop/ will be responsible for handling customer requests according to the return policy.