- Inspection regulations
You are allowed to inspect the goods before receiving them. Please contact us immediately if the item is defective, damaged or if you receive an incorrect item so that https://www.thuatphat.shop/ can assess the problem and make a correction.
- Return conditions
THUAT PHAT supports customers to return goods within 30 days from the time of receipt (except for discounted products and gift cards). For goods to be returned, your item must be in the same condition as when you received it, unworn or unused, with tags intact and in the original packaging. You will also need a receipt or proof of purchase.
We cannot return certain types of items, custom products (such as special orders or personalized items), and personal care items. We also cannot accept returns of hazardous materials, flammable liquids, or gases. Please contact us if you have questions or concerns about your specific item.